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Refunds or exchanges accepted under the following, strictly adhered to rules. Refunds would be subject to a 15% re-stocking fee and exclude shipping charges. Item must be returned in original packing within 7 days after received. We are not able to accept used items for returns so please make sure all tags are intact. We can never accept earrings as a return or exchange. Buyer is responsible for any return, all shipping charges, with proof of delivery recommended or registered mail suggested for your protection as well as ours when you return an item to us. Exchanges accepted only for any item of equal value once the re-stocking fee and shipping charges have been deducted. (Please ask before sending back an item for exchange to obtain a number for our re-stocking process). Exchanges would be charged 15% re-stocking fee and shipping cost. We appreciate your understanding as one of a kind items such as ours are impossible to reproduce and our aim is to have happy customers knowing that they own a unique art expression to wear. For more information contact - info@goddessjewels.com |
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